Effective date: 2026-09-01
At Lancaster Water Heater Pros, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for water heater repair services.
Information We Collect
We collect personal information that you provide to us or our partners when you contact us, such as your name, phone number, and email address.
We may also gather non-personal information through cookies and analytics tools as you interact with our website.
How We Use Information
Your information is used to respond to your inquiries, provide the services, and improve our website.
We may also use your information to send you updates, marketing materials, or offers that may be of interest to you.
Cookies and Tracking
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device.
You can manage your cookie preferences through your browser settings.
Analytics and Third-Party Tools
We may use third-party analytics tools to understand how our website is used and to improve our services.
These tools may collect information about your device and usage patterns.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We share your information with other service providers who assist us in our operations.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy.
When your information is no longer needed, we will securely delete or anonymize it.
Data Security
We implement reasonable security measures to protect your information from unauthorized access and disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure.
User Rights
You have the right to access, correct, or delete your personal information.
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page.
We encourage you to review this policy periodically for any updates.